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February 17, 2010

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Joe Kiefer

Pre-dispute binding arbitration provisions in employee and consumer adhesion contracts are unfair. Typically a lay consumer or employee does not even understand what an arbitration is. Most employees and consumers are unaware that the arbitration forum generally favors businesses, because it usually shields the business from "open" court and public opinion, and because arbitration awards are generally smaller than a jury verdict made by one's own peers. I find it interesting that most car dealers insist on using predispute binding arbitration provisions in their adhesion consumer contracts, but lobbied Congress to make law prohibiting the use of arbitration agreements in contracts between auto manufacturers and auto dealers. The auto dealers' stated reason (among others) was that arbitration denied these dealers protections afforded them under state law.

So, even if Judge Brown got it right on the preemption issue, the arbitration laws need to change in order to eliminate inherently unfair "private" courts--compared to state or federal courts--supported by businesses.

That being said, I feel that post-dispute agreements to enter into binding arbitration is still a good form of alternative dispute resolution. After a dispute arises, and after a consumer or employee has had an opportunity to consult counsel regarding the dispute, any agreement to enter into binding arbitration is done knowingly and intelligently, and the waiver of a right to a jury trial is done with eyes wide open.

My 2 cents on this opinion.

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